The Unit File

The Unit File

How Unit Score works

Check this place before you sign. Scores are computed when you open a file. They are unverified renter reports — not an inspection, a credit file, or legal advice.

Methodology

Each category that has answers is converted to 0–100, then averaged with equal weights. A category with no data is left out — it is not scored as zero.

Stars map as ((rating − 1) / 4) × 100. Older files without 1–5 category ratings use the experience tags already on the report (responsive = 100, mixed = 50, unresponsive = 0, and the same pattern for maintenance, noise, safety, fees, and amenities). Cleanliness is N/A until someone rates it.

Would Sign Again is yes ÷ (yes + no) among reports that answered. Most Reported lists only structured tags and issue topics, with counts — never themes guessed from comments.

Sample size is always shown. One or two reports cannot speak for a complex: we hide the headline score and the percentage until at least three people have filed. Five or more is the normal display. This is not a ranking.

Formula

  1. Map each of Management, Maintenance, Noise, Safety, Value, and Cleanliness from a 1–5 rating when present, otherwise from the matching experience tag. Cleanliness has no tag fallback.
  2. Convert 1–5 to 0–100 with ((rating − 1) / 4) × 100. Tags: good = 100, mixed = 50, poor = 0.
  3. Unit Score = equal-weighted average of categories that have data. Missing categories are omitted.
  4. Would Sign Again = yes / (yes + no) among reports that answered.

When we show a number

  • 0 reports — no score. File is empty.
  • 1–2 reports — no headline Unit Score or Would Sign Again %.
  • 3–4 reports — numbers labeled Limited data. No rankings.
  • 5 or more — Unit Score shown with the report count.

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